How do I play a sample of a track?

To play samples of tracks simply click the play icon next to the required track.

How do I view my account information?

This can be viewed and amended from the ‘My Account’ area of the site. You can access this by clicking the ‘Login’ button at the top-right of the page.

Is there a minimum spend you must make from Mastermix Digital?

The minimum spend is only £2.00 (per order) at Mastermix Digital.

How do I buy a track?

To buy a track/mix simply select the 'Add To Cart' button for each track you wish to download. Then when you have finished shopping, select the ‘Check-out’ button and follow the checkout procedure.

How do I remove tracks from my basket?

To remove a track simply select the 'X' button alongside the track or mix you wish to remove in your download cart.

How long does it take to download tracks from Mastermix?

This will depend on the speed of your connection and the size of a file, but is not normally longer than a few minutes with a broadband connection. We would strongly advise against using the service with a dial-up connection due the volume of data being downloaded.

Is it legal to download from Mastermix?

All downloads from Mastermix Digital are 100% legal and are fully licensed by the copyright holders.

What can I do with downloaded tracks?

Downloaded tracks can be played through your PC/Laptop, on or off-line, transferred to a compatible portable MP3 player and burnt to CD (as long as you own a Pro Dub licence). It is recommended that tracks are backed up after downloading since tracks may be withdrawn from download and will not then be available for re-download.

What do I need?

Mastermix Digital Download service requires a PC running Windows XP Service Pack 2 or above and Internet Explorer 6 or 7 with a broadband internet connection. Windows Media Player 10 or 11 is also recommended to play, burn or transfer tracks to your compatible MP3 device.

What file type and quality are Mastermix downloads?

All downloads are encoded as MP3's and these are provided at 320kbps or 192kbps for karaoke MP3+G files. In both instances, ABX blind tests have shown that MP3s encoded at this bitrate are essentially indistinguishable from the uncompressed master recording.

What payment methods do you accept?

You can purchase Mastermix Digital items using the same payment methods available across Mastermixdj.com. The cards we accept are Delta, Mastercard, Solo, Maestro, Visa and Visa Electron.

Can I share my downloads with my friends?

All downloads available at Mastermix Digital are copyrighted. This means that the distribution or sharing of these files is prohibited. You can however transfer, copy or burn these files to CD for your own personal use.

Are all tracks 7” versions?

Unless stated otherwise, all tracks are 7” versions.

Do I own a track, mix, theme, album, once I have downloaded it?

Yes. Once a file is downloaded from Mastermix Digital, it is yours to keep.

Can I download the track, mix, album more than once?

Once you have bought an MP3 download from Mastermix Digital, you can simply log back on to Mastermixdigital.com and re-download the file from ‘My Account’ section. You can make a total 6 downloads for each download purchase you have made.

How do I locate the music once I have downloaded it?

When you click to begin your download, your computer will prompt you to choose a location on your computer hard drive where you want the file to be saved to. On a Windows-based PC this would typically be in the ‘My Music’ folder, which can be located under the Start Menu, or in Windows XP can be found in the ‘My Documents’ folder on your desktop. If this is not where you want your music to be saved to, you have the option to select any location of your choosing, and to create a new folder. We recommend that you create a ‘Mastermix Digital’ folder in a location of your choice to make it easier to remember where all your Mastermix Digital music is saved to.

If you want to use Windows Media Player to play your music, this will automatically search your entire computer for any music files, and they will appear in your Media Player library.

If you cannot find the file at all, you can use your computer’s search facility. On a Windows-based PC, for example, you can find this by clicking START then SEARCH followed by FOR FILES AND FOLDERS then enter the name of the track/mix to the search box and your operating system will search your hard drive. When it finds the file it will display which folder it is located in.

KARAOKE F.A.Q.

Can I hear of a sample of the karaoke track before I buy?

Yes. You can preview a sample of all songs in our catalogue, so you can check their quality before buying them. To listen to a preview, just click the arrow symbol next to each track. (Note: You cannot see a sample of the on-screen lyrics).

Does Mastermix Karaoke download’s show on-screen lyrics on my computer?

Yes. All Mastermix Karaoke downloads show on-screen lyrics, just like a normal Karaoke disc (you will require karaoke software to play these on your computer).

Does Mastermix provide songs in different keys?

Unfortunately not, we only provide songs in the key in which they were originally released.

Is there backing vocals on the karaoke tracks?

Yes. All Mastermix Karaoke tracks will have backing vocals just like the original song.

Can I transfer Karaoke Downloads onto CD+G discs?

This is possible, but not easily, you will require specialist software and hardware to do this. Mastermix does not provide this software and cannot recommend any software to use.

How do I play the MP3+G tracks I have just downloaded on my computer?

You will require karaoke software to be able to play MP3+G tracks. Almost all karaoke software will allow you to play our MP3+G tracks. Mastermix does not provide this software.

How good is the quality of the song /sound of Mastermix Karaoke tracks?

Mastermix is recognised as having the best sound-a-like versions in the industry, just listen to the sample on each track to find out for yourself.

Is there a minimum order?

No. Unlike most karaoke download services; there is no minimum order quantity with Mastermix Karaoke tracks.

How much do karaoke download cost?

All Mastermix Karaoke tracks are just £2.00 each